Our Mercedes Benz auto parts online store is aggregation of various automotive stores, importers, distributors, dealers, suppliers, wholesalers, re-manufacturers and automotive service providers. Please find below a list of our automotive stores and service provider including store policy, product quality, warranty and contact number. All our automotive services and products offered to you at deep discount prices.
 

General Info:

Product Quality: Supplier's operation is ISO9002 certified; which is the top worldwide certification for quality control. Our supplier offers only the highest quality replacement body parts available. Our body parts are engineered to meet or exceed OEM specifications. Note most of the body parts offered here are certified to meet or exceed OE specs by CAPA, the only industry recognized organization to certify aftermarket auto body parts. Our body parts supplier offers fast shipping, low price guarantee and a great customer support.

Warranty Information: 1-Year Warranty (workmanship and materials)

Cancellation & Return Policy: Returns may be subject to a 20% restocking charge plus shipping. No returns without prior authorization from the Supplier (see Contact Us page).Online orders may be cancelled prior to shipping without any charges.

Contact Information:

Sales Department:	1-888-251-1209
Customer Service:	1-800-813-5686

Operation Hours: Mon - Sat (7:00 AM - 7:00 PM)

Some Customer Quotes:
"Easy to find and a lot cheaper than the others." Brian (Jacksonville, FL)
"Great selection of parts at reasonable prices" Steven Seachris (Chicago, IL)
"I was very satisfied with the replacement headlights for my Voyager" Tony Martino (Lake Charles , CA)
"Your parts fit perfectly and I saved a ton of money." James Bell (Grantsburg, WI)
"Your courtesy, service, quality and price were cool surprise. I'll never order from anyone else again" Richard Margoluis (Atlanta, GA)
"The price was lower than anyone else, you shipped the same day and the fender practically fell on all by itself "Oded Gefen (Minneola, NY)

General Info:

Product Quality: Our remanufactured engines built to IMPROVE not just REPLACE! All parts in our remanufactured long blocks meet or exceed all original manufactures specifications, and most of the time purchased from the same suppliers who supply the original manufacture.

Note: Beware of any engine supplier using words like reclaimed, re-machined or replaced; These statements mean they are putting used parts back in their engine! Our engines cost less and all our moving parts are new!

Warranty Information:
Automotive Engines 7 YEAR / 70,000 mile warranty
Cylinder Heads 1 YEAR / Unlimited Mileage
Marine Engines 1 YEAR / Unlimited Mileage

Cancellation & Return Policy: Returns will not be accepted after 14 days from purchase date without authorization from supplier. Returns may be subject to a 10% restocking charge plus shipping. No returns without prior authorization from the Supplier (see Contact Us page). Online orders may be cancelled prior to remanufacturing without any charges.

Contact Information:

Sales Department:	1-866-262-5531
Customer Service:	1-866-262-5531

Operation Hours: Mon - Fri (8:00 AM - 5:00 PM)

Some Customer Quotes:
"Your prices are better than ten other sites I looked at." Vaughan Whited (Glendale, AZ)
"I received the engine two days ago and it looks great, everything is going well." Elrita Skerrett (Croydon, PA)
"I am a maintenance engineer in the Army. I've been doing this job for 15 years, so I can appreciate the caliber of quality that has to go into manufacturing and/or maintaining a high dollar piece of equipment. You folks hit the mark. That's what I call a high standard of quality, attention to detail, and pride in manufacturing; And for an extremely reasonable price." Louis Soto (Iselin, NJ)
"I ordered an engine from you and all I wanted to say is Thank You." Antonio Zagales (Miami, FL)
"You guys delivered me a great product, on time, as quoted, and it runs better and stronger than I had hoped for." Michael C. Benson (Redfield, AR)

General Info:

Product Quality: The majority of parts we carry, are made by original equipment (OE) manufacturers. We also carry many aftermarket parts to service all of our customers' needs. All our parts are new and guarantee to fit. Our supplier offers only the highest quality replacement auto parts available. Our auto parts are engineered to meet or exceed OEM specifications. Our auto parts supplier offers fast shipping, low price guarantee and a great customer support.

Low Price Guarantee: We constantly shop the web to make sure for the level of service we offer, that our prices are the lowest. If you find something we have missed, we'd like to know about it, and beat that price by 10%. If some one gives you the same Warranty, Fit, Delivery, and OEM Manufacturer, we'll be happy to beat that price. Just email us with the name of the company, the part number, the OEM manufacturer, delivery method, and the lower retail price (including delivery). If you've purchased the auto parts from us within 30 days, we'll refund the difference plus 10%. If you haven't yet purchased the auto parts, we will contact you within one business day and will lower our price by the difference plus 10%. Our competitors promise lowest price, we guarantee it!

Warranty Information: Our supplier guarantees the workmanship of the products sold for 1 year in most cases. If you have received a defective product, please review the manufacturer information included with your new product. If you wish to return it, please visit our returns form for more information. No product is warranted against damage from other parts or improper installation.

Shipping Information: Supplier utilizes UPS primarily with an average delivery time of 3-5 business days. Free shipping to all US destinations!

Cancellation & Return Policy: We are committed to providing the best customer satisfaction possible. We will gladly refund or replace any defective item and most non-defective items. However, we reserve the right to charge a restocking fee of up to 30% of the order. Within 14 days of receipt of your order, you may return products that:

• Are in their original packaging (not torn or greasy)
• Have original manufacturer information
• Are not used, installed, or disassembled
• Are not damaged due to incorrect installation
• Do not having missing parts, hardware or instructions

• Custom or special orders
• Automotive repair manuals
• Electrical Parts and Components (Such as: ECU's, Push Button Units, relays, air mass meters, etc) unless defective. All returns will be tested.

Sales Department:	800-611-0153
	800-611-0154
	800-611-0157
	800-611-0147
Customer Service:	800-611-0174

Operation Hours: Mon - Sat (8:00 AM - 5:00 PM)

General Info:

Product Quality: Our remanufactured wheel and rim products will fit right in your car wheel the first time, without the pain and aggravation that cheaper, generic wheel products can cause you. When you install one of our OE wheel or rim products, it will be exactly like the one you just removed.

Warranty Information: Lifetime Warranty on OE wheels, rims and hubcaps; 1-year warranty of wheel covers and Euro lights.

Cancellation & Return Policy: All returns shell be accompanied by an original receipt from supplier. All returns and cancellations are subject to a 15% restocking fee, unless caused by our error. We request that customers inspect all wheels upon delivery. Online orders may be cancelled prior to shipping without any charges. We will not return any merchandise that has been painted, installed or altered by the consumer. Returned merchandise must be in the condition that you received them and in the original box.

Contact Information:

Sales Department:	1-888-943-3580
Customer Service:	1-888-943-3580

Operation Hours: Mon - Fri (8:00 AM - 5:00 PM)

Some Customer Quotes:
"Outstanding site and very easy to navigate!" Patrick Osburn (Minneapolis, MN)
"Your site is the best organized and most helpful hubcap site I've visited." Brandon (Grantsburg, WI)
"I am exited to find a site that offers so much for so much less. It's great." Ken Dippel (Jacksonville, FL)

W&R Frequently Asked Questions:

Q. How much is shipping?
A. 12.95 for 13-17", 19.95 for 18"-21" + 3.00 handling per order.
    (a set of 16" would be 15.95 for the 1st and 12.95 additional)
    (a set of 19" would be $22.95 for the 1st and 19.95 additional)

Q. Are the prices listed per set?
A. No, unless otherwise stated these prices are per wheel.

Q. What information is needed in the "billing info" section? Is that the same as where I am shipping my wheel?
A. No! Please input the address where you receive your credit card/bank statement every month.

Q. I only have yr make and model information available. Can you look up parts by application?
A. No. Unfortunately we can only cross reference by the catalog/stock # listed on the website.

Q. Do you ship to Canada?
A. Yes. The customer is responsible for all taxes duties and fees incurred after the product reaches the us/Canada border

Q. I placed my order online but I haven't received confirmation yet. What happened?
A. The majority of e-mail providers use a "spam" filter. Our emails are often re-directed to your "spam" or "bulk" folder. Please add the address sales@wheels-and-rims.com to your "safe" list.

Q. I placed my order online and the status is listed on the website as "in locate" what does this mean?
A. The product you ordered was out of stock. We are attempting to find the product for you and when we do we will notify you and ask if you still wish us to ship the product. Your credit card will not be charged until you authorize it.

General Info:

Product Quality: All our new replacement/aftermarket air conditioning parts are ISO or QS 9000 certified; which is the top worldwide certification for quality control. Our supplier offers only the highest quality replacement AC parts available. Our AC parts are engineered to meet or exceed OEM specifications. Our air conditioning parts supplier offers fast shipping, low price guarantee and a great customer support. Offering new parts except some remanufactured compressors (which you can get new) and some remanufactured clutches. No core returns or charge is required.

Warranty Information: 1-Year Warranty (parts only) except for compressor warranty - Buyer must have a proof of purchase of new dryer / accumulator. Note: 99% of all factory defects occur within the first ninety days of installation.

Shipping Information: Supplier utilizes UPS primarily with an average delivery time of 5-7 business days. Supplier does not markup shipping cost!

Cancellation & Return Policy: Returns may be subject to a 10% restocking charge plus shipping. Only returns submitted within 45 days from date of invoice may be returned.
No returns without prior authorization from the Supplier (see Contact Us page).
Online orders may be cancelled prior to shipping without any charges.

Sales Department:	1-888-251-1209
Customer Service:	1-800-813-5686

Operation Hours: Mon - Sat (8:00 AM - 4:30 PM)

Some Customer Quotes:
"Easy to find and a lot cheaper than the others." Brian (Jacksonville, FL)
"Great selection of parts at reasonable prices" Steven Seachris (Chicago, IL)
"I was very satisfied with the replacement headlights for my Voyager" Tony Martino (Lake Charles , CA)
"Your parts fit perfectly and I saved a ton of money." James Bell (Grantsburg, WI)
"Your courtesy, service, quality and price were cool surprise. I'll never order from anyone else again" Richard Margoluis (Atlanta, GA)
"The price was lower than anyone else, you shipped the same day and the fender practically fell on all by itself "Oded Gefen (Minneola, NY)

General Info:

Product Quality: Our radiators will fit right in your car the first time, without the pain and aggravation that cheaper, generic radiators can cause you. With us, there are no extra trips to the parts store, and you won't spend days trying to shoehorn a foreign object into your car. Some manufacturers save money by making their parts fit several different types of cars. These parts wind up not fitting any car very well. There is nothing more annoying than having spent the time removing your old radiator only to find that the new one doesn't fit. Satisfaction Guarantee Or Your Money Back!

Warranty Information: Lifetime Warranty

Cancellation & Return Policy: Returns may be subject to a 25% restocking charge plus shipping. No returns without prior authorization from the Supplier (see Contact Us page). Online orders may be cancelled prior to shipping without any charges.

Contact Information:

Sales Department:	1-866-264-8910
Customer Service:	1-866-264-8910

Operation Hours: Mon - Fri (7:00 AM - 7:00 PM)

Some Customer Quotes:
"Just wanted to tell you how pleased we were with the radiator you sent us..." Mark Joffer (Hemet, CA)
"The radiator fit perfect and works great I could not ask for a better shopping experience!" Leon Patton (Solana Beach, CA)
"I am very pleased with the part and also your customer service representatives." Bill Roberts (Westfield, IN)
"Thanks so much for your prompt service awesome response! It was a pleasure to do business with you and your company." Joe Schwer (Union, WA)
"I find it absolutely amazing that I could locate a radiator for my Jeep, order it for less than one might expect and have it delivered to my door the next day! That's what the Internet should be all about." Guy Callari (Columbus, IN)